OPD: Mon–Sat 12–6 PM · Sun 12–4 PM 0512-4107552 kannikahospital@gmail.com Ayushman card holders: free cataract surgery
Kanika Hospital logoKANIKA HOSPITAL
Healthy Eyes, Happy Life
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For Patients

Patient guide.

Everything you need before your visit — timings, what to bring, your rights and answers to common questions.

OPD timings

Monday12:00 PM – 6:00 PM
Tuesday12:00 PM – 6:00 PM
Wednesday12:00 PM – 6:00 PM
Thursday12:00 PM – 6:00 PM
Friday12:00 PM – 6:00 PM
Saturday12:00 PM – 6:00 PM
Sunday12:00 PM – 4:00 PM

Appointment line: 91513 08078, 12 noon – 5 PM.

What to bring

  • Your current spectacles
  • Previous prescriptions & reports
  • List of medicines you take
  • Ayushman / insurance card, if applicable
  • Aadhaar card

On the day

  • Plan for 2–3 hours on a first visit
  • Dilating drops blur vision for a few hours
  • Don’t drive after dilation — bring a companion
  • Carry sunglasses
Patient Rights & Responsibilities

Your rights as our patient. रोगियों के अधिकार

  1. Medical care
    उपचार, सम्भावित जटिलता, अपेक्षित परिणाम, लागत आदि के बारे में सूचना।
  2. Continuity of care
    औषधि के सुरक्षित तथा प्रभावी प्रयोग की जानकारी।
  3. Informed consent
    कोई भी प्रक्रिया संचालित करने से पहले सहमति लेना।
  4. Refusal of treatment
    रोगी उपलब्ध कराए गए उपचार से मना कर सकता है।
  5. Respect & dignity
    मरीज के साथ सम्मान का व्यवहार तथा गरिमा बनाये रखना।
  6. To report a complaint
    कोई भी असुविधा होने पर शिकायत करने का अधिकार।
  7. Privacy & confidentiality
    व्यक्तिगत सामान तथा जाँच प्रक्रियाओं और उपचार के दौरान गोपनीयता बनाए रखना।
  8. To know the expected cost of treatment
    इलाज में होने वाले खर्चे को जानने का अधिकार।
  9. To know hospital rules & regulations
    रोगी को अस्पताल के नियम के बारे में जानने का अधिकार।
  10. To follow spiritual & cultural beliefs
    धार्मिक तथा सामाजिक क्रियाओं को करने का अधिकार।
  11. Information & education about healthcare needs
    रोगी उपचार करने वाले डॉक्टर, परामर्शदाता, प्रशासन व चिकित्सा अधीक्षक से सम्पर्क कर सकता है।
  12. To take a second opinion
    रोगी को दूसरे डॉक्टर से अपने इलाज के बारे में सलाह लेने का अधिकार।
  13. To know their clinical record
    रोगी को अपने क्लीनिकल रिकार्ड के बारे में जानने का अधिकार।
  14. To give consent before any research process
    कोई भी शोध प्रोटोकॉल प्रारम्भ करने से पहले सहमति लेना।
  15. To know how to prevent infection
    संक्रमण (Infection) की रोकथाम के बारे में शिक्षित होना।

Responsibilities of patients — रोगियों की जिम्मेदारियाँ

  1. Maintain silence in the hospital
    अस्पताल में शान्ति बनाये रखें।
  2. Pay bills on time
    बिल (भुगतान) समय पर करें।
  3. Follow the treatment plan
    उपचार का पालन करें।
  4. Do not smoke in hospital premises
    अस्पताल में धूम्रपान न करें।
  5. Keep the hospital environment clean
    अस्पताल के वातावरण को स्वच्छ बनाये रखें।
  6. Provide accurate information about health problems
    रोगी अपने उपचार के लिए सही सूचना प्रदान करें।

Feedback or a complaint?

Speak to our Manager, Mr. Krishna Kumar Tripathi, at the reception, call 0512-4107552, or write to kannikahospital@gmail.com.

FAQs

Frequently asked questions.

Do I need an appointment?

Walk-ins are welcome during OPD hours, but booking ahead reduces waiting time. Call or WhatsApp 91513 08078 between 12 noon – 5 PM, or use the appointment form on our Contact page.

How long does an eye check-up take?

Plan for 2–3 hours for a first visit. Many tests need dilating drops, which take 30–45 minutes to work and blur near vision for a few hours afterwards.

Can I drive after my eye check-up?

If your pupils are dilated, please do not drive for 4–6 hours. Bring someone along, or arrange transport, and carry sunglasses.

Is cataract surgery free under Ayushman Bharat?

Yes. Cataract surgery is free for eligible Ayushman Bharat (PM-JAY) card holders at Kanika Hospital. Bring your Ayushman card and Aadhaar card to the OPD.

Do you accept my health insurance?

We are empanelled with 18 insurance companies and TPAs, plus CGHS, CAPF and EPFO. See the Cashless & TPA page for the full list and the documents you will need.

How soon can I return to work after cataract surgery?

Most people resume light daily activities within a day or two. Your surgeon will give you specific advice on eye drops, bathing, screen use and follow-up visits.

What should I bring to my first visit?

Your current spectacles, any previous eye prescriptions and reports, a list of the medicines you take, and your insurance or Ayushman card if you plan to use it.

Book an eye check-up in under a minute.

Call or WhatsApp 91513 08078 (12 noon – 5 PM), or send us your details and our team will confirm a time.

Book Appointment 91513 08078